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THE VISUAL ASSURANCE HELP DESK


Kilclare prides itself on offering some of the industry's most dedicated technical support services to its clients through the following services:

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  • Two Regional Help Desk Centers. Click here to view the Centers' Days of Operation.
    • North American Help Desk +1 (347) 284-6107
      Hours of operation: Monday - Friday, 8:00 - 12:00 Eastern US Time, excluding holidays.
    • European Help Desk
      Sales: +44 (0)844 8843265
      Support: +44 (0)844 8843264
      Hours of operation: Monday - Friday, 8:00 - 12:00 British Time, excluding holidays.
  • E-mail support whereby a client may e-mail their question, comments and concerns directly. Click here to e-mail the help Desk.
  • Remote Support allows you to interact online with one of our help desk representatives, who can demonstrate the steps of a solution to your problem directly on your own PC. They can chat with you and remotely view your computer screen to solve problems while you watch. Contact us by telephone or e-mail (see above) to request a Remote Support session.
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