We are pleased to hear that you are considering upgrading VISUAL Assurance
to our latest version, VA3.1. Kilclare always provides for the
conversion of data from prior versions of its products. Kilclare
is also committed
to supporting prior versions for a period not less than one year
following
the release of a new version. 
It is Kilclare's
philosophy to continually make its products responsive to the assessment
needs of its users and it has an aggressive track record in providing
upgrades. At the same time, this is tempered by a companion philosophy
that implements program changes that are generally acceptable to the
majority of our user-base. We maintain and support only one set of code
for our products instead of multiple, user-specific versions. We also
understand that any upgrade represents the potential for required changes
in the user-organizations and time to implement. We value your time
as we do our own and strive to keep upgrade releases reasonably paced
to minimize organizational impact yet balanced to remain responsive
to client-needs and requests.
Why
Upgrade?
VA3.1 has significantly
enhanced functionality over VA2.5 and is much easier to use. These
features
are enumerated throughout this site, especially in the FUNCTIONALITY
section under the SYSTEM tab. For a quick glance at a features comparison
chart, click here.
While important,
we imagine your larger question to be the risk of not upgrading or
delaying
the upgrade until a more convenient time.
What
will it cost?
If you have a current
Program Support & Maintenance ("PSM") subscription, there
are no costs associated with upgrading. We will send you all new versions
and releases as they become available. If your PSM subscription is not
current, upgrading will require a license repurchase. We are able to
make these licenses available to you at a 50% discount off the current
list price.
How
long will it take and what's required?
With a small amount
of advance planning, the upgrade project can reasonably be expected
to take no more than one week.
Click here to request
the Upgrade from the Technology Center.
